SMS is highly underused as a channel and since everyone that shops with you or uses your services has a phone that they check over 75 times a day, it’s easier to get your messages across and you’ll spend less on marketing campaigns. Customers also prefer the SMS channel - 83% of consumers agree it elevates a brand/business. Our favourite comparison to reference and an activity for you to complete now: look at your phone and open your email app, as well as your texting app. Which one has more unread messages?
First off, in order to text your customers, you must have permission from customers before sending them a text. If you don't have their explicit consent, you’ll be breaking the law and exposing yourself to possible legal trouble. However - getting customers to opt in is easy. TextCaddie’s platform allows users to create a specific keyword and/or QR Code for their customers to opt in. Text-to-join is the most common program.
Text message marketing is cost-effective and one of the easiest ways to keep in touch with your customers. Over 50% of customers say that a text message would make them consider doing more business with a company.
It facilitates 2-way conversations. You can literally make every customer easily feel like a VIP. Imagine how powerful that is for your brand/business?
95% open rate.
34% of people will open their phones and read your text in the first 5 minutes.
Response rates are 7.5x that of traditional email.
Are you ready to grow your business with us?
Our easy-to-use platform is the perfect choice for any type of business.